Frequently Asked Questions

Shipping & Processing

Orders are packed and shipped within 5–7 business days.

International Orders

At this time, we ship to the U.S. and Canada only. If you’re outside these areas, we’re working on it. For now, digital downloads may be available depending on the item.

VAT & Import Fees

If you’re ordering from outside the U.S., you’re responsible for any customs, VAT, or import fees. We don’t collect or manage these charges.

Delivery Time

Once shipped, delivery times vary depending on your location and local postal service. You’ll receive tracking information by email as soon as your order is on its way.

Address Changes

Entered the wrong shipping address? Email us within 24 hours of placing your order. If your package hasn’t shipped yet, we’ll update it. After that, it’s out of our hands.

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Orders / Sales-related questions: sales@ghostgirlsunion.com

Collaborations or Press: info@ghostgirlsunion.com